How we choose suppliers and carriers
Container Koala works with a network of vetted, insured and bonded container suppliers and carriers. For each order we line up a supplier that has the container you asked for and a carrier that can deliver it to your site. Here is what we check, and what is decided by others.
Who does what
- Container Koala is who you deal with: your quote, your questions, the order and the delivery date all go through us.
- A container supplier from our network sells the container. We only use suppliers our team has vetted.
- A carrier delivers it, either by tilt-bed truck or by flatbed. How each one works.
Insurance and bond, before the first job
Every supplier and carrier in our network is vetted, insured and bonded. Before they take jobs with us, they must show us a current certificate of insurance and a bond. A partner that can't show both doesn't get orders from us.
What we check for every order
- The container you asked for. We check that a supplier has your size and grade, and the door setup you picked. If it isn't available, we tell you and suggest the closest alternative before anything is ordered.
- Photos of the actual unit when we can get them. Many suppliers can photograph the container you'll receive; some sell by grade and pick the unit at loading time. We tell you which applies to your quote.
- Your site. Before we quote, we ask about access, gates, ground and overhead room, so the delivery method fits your spot.
- The right delivery method. tilt-bed delivery or flatbed delivery. A tilt-bed sets the container on the ground; a flatbed needs your own forklift or crane on site to unload it.
- Paperwork, if you plan to ship it. A container used for international shipping needs a valid safety approval (CSC) plate. If you plan to ship yours, tell us and we check what the supplier can provide.
- One price in writing. The container, the grade, the delivered price, what is included and the delivery terms, before you approve anything.
What is decided by others
- Grades are assigned by the supplier. One-trip, cargo-worthy and wind-and-watertight are industry terms judged by the supplier or a container surveyor, not a government rating. What each grade means.
- The driver decides what is safe on the day. If a placement would be unsafe or could cause damage, the driver can decline it, and we work out an alternative with you.
If something isn't right
Check the container when it arrives: walk around it, work the doors, do the daylight test and check the floor. If it doesn't match what you were quoted, tell us right away through our contact page and we take it up with the supplier. See our ordering and delivery policies for the rest.
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Get one delivered price for your container
Start with your ZIP code. A real person checks vetted suppliers near you and sends the exact price for the container delivered to your site, usually within 1-2 business hours.